sekalibet Privacy Policy

This page describes what we collect when you use sekalibet and how we keep that data protected. We collect personal information—your name, email, phone number, national ID, and payment details—to verify your identity, process deposits and withdrawals, and comply with financial regulations. We also collect behavioural data: which games you play, your betting history, and your account activity. This information helps us detect fraud, improve our platform, and provide customer support.

We take data protection seriously. All personal information on sekalibet is encrypted using TLS 1.2 or higher. We do not sell your data to third parties for marketing. We share information only with payment processors (to complete transactions), fraud-prevention services (to detect suspicious activity), and law enforcement (when required by legal process). Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.

This policy explains our data practices in detail. By using sekalibet, you consent to the collection and use of your information as described here.

What Data We Collect on sekalibet

Second, we collect behavioural data: your login history, which games you play, your bet amounts, your winnings and losses, and your account balance. This data is logged automatically whenever you use sekalibet. We use it to personalise your experience, detect unusual patterns (which may indicate fraud or account compromise), and improve our platform.

Third, we collect technical data: your IP address, device type, browser version, and operating system. We use this to troubleshoot technical issues, prevent fraud, and understand how users access sekalibet (mobile app vs. web browser, for example).

Fourth, we collect communication data: any messages you send to our support team, feedback you provide, and any complaints you file. We use this to resolve issues and improve our customer service.

How We Use Your Data on sekalibet

We use your data for several purposes. First, we use it to operate sekalibet: to process your deposits and withdrawals, settle your bets, and manage your account. Second, we use it for compliance: to verify your identity, prevent money laundering, and comply with financial regulations. Third, we use it for fraud prevention: to detect suspicious betting patterns, account takeovers, and payment fraud. Fourth, we use it for customer support: to respond to your inquiries, resolve disputes, and investigate complaints.

We also use your data to improve sekalibet. We analyse which games are popular, which payment methods users prefer, and where technical issues occur. This helps us optimise the platform and add features that matter to our users. We may also use your data to send you account notifications (settlement confirmations, withdrawal alerts, security warnings) and, with your consent, promotional messages about new games or tournaments like Liga 1, Piala AFF, or Piala Indonesia.

We do not use your data to make automated decisions that significantly affect you (such as automatically blocking your account or denying a withdrawal) without human review. If we suspect fraud, we investigate manually and contact you before taking action.

Third-Party Data Processors

We share your data with third parties only when necessary. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to complete transactions. These processors are bound by confidentiality agreements and use your data only to process payments.

We also work with fraud-prevention services that analyse your account activity to detect suspicious patterns. These services may see your IP address, device information, and betting history, but they do not see your full identity or payment details. We use their insights to protect your account and sekalibet from fraud.

If we are required by law to disclose your data—for example, if law enforcement requests information as part of a criminal investigation—we comply with legal process. We will notify you of such requests unless legally prohibited from doing so.

We at sekalibet do not sell your data to advertisers, data brokers, or marketing companies. Your information is yours alone.

Data Retention and Deletion

We retain your data for as long as your sekalibet account is active and for a period after account closure to comply with financial regulations and resolve disputes. Typically, we keep account data for at least five years after closure. Identity documents (national ID photos, selfies, proof of address) are deleted after verification is complete, unless we are required to retain them for regulatory reasons.

Betting history and transaction logs are retained indefinitely to support dispute resolution and regulatory audits. If you request account deletion, we anonymise your personal information but retain transaction records as required by law. You can request a copy of your data at any time by contacting our support team.

Your Rights Regarding Your Data

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect in your sekalibet account, you can update it directly in your account settings. If you cannot correct it yourself, contact our support team.

You have the right to object to certain uses of your data. For example, you can opt out of promotional emails by adjusting your notification settings. However, we cannot stop sending you account notifications (settlement confirmations, security alerts) because these are necessary to operate your account.

You have the right to lodge a complaint with a data protection authority in your jurisdiction if you believe we have mishandled your data. We encourage you to contact us first so we can address your concerns directly.

Cookies and Tracking Technologies

We use cookies on sekalibet to remember your login session, store your preferences, and analyse how you use the platform. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

We also use analytics tools to track page views, button clicks, and user flows. This helps us understand which features are popular and where users encounter problems. We do not use this data to identify you personally; it is aggregated and anonymised.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use sekalibet fully.

Data Security and Encryption

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Your password is hashed (not stored in plain text) and cannot be recovered by sekalibet staff. We use two-factor authentication to add an extra layer of security to your account.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We limit access to your data to authorised staff members only. However, no security system is perfect; we cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify affected users and take steps to mitigate harm.

International Data Transfers

Our servers may be located outside your jurisdiction. When you use sekalibet, your data may be transferred to and stored in countries with different data protection laws. By using sekalibet, you consent to such transfers. We apply the same security standards to your data regardless of where it is stored.

Contact Us About Your Data

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team through in-app chat or email. We will respond to your request within a standard timeframe. You can also contact us if you believe we have violated this privacy policy or applicable data protection laws.

This Privacy Policy may be updated at any time. We will notify you of material changes via email or in-app notification. Your continued use of sekalibet after a change constitutes acceptance of the updated policy.